Parents Customer Service

      Our goal is to provide you with quick and efficient customer service. Our Customer Service operators are always available Monday through Friday from 10:00 am to 3:00 pm EST. We also offer a customer service email to provide you with another opportunity to contact us:service@kahphoto.com
Any voice-mails or emails are responded to within 24 hours.

     Here is the link to our Frequently Asked Questions. If you have a specific question, please review this document. It has been created based on our experience with parents over the past 15 years and should address most common questions. If this document doesn’t answer your question, please feel free to contact us directly.

     If you have already received your photos and wish to order additional photos or products,
you may order here at our website using the shopping cart link on our homepage.

Return Policy

      All photos and products are guaranteed with a 100% money-back guarantee. If you are not satisfied for ANY reason, you may return your order to us. Returns are valid within ten (10) days from receipt of your purchase. Please use the return form in your package or print out the return form here and send it along with the products being returned to

Kids At Heart Photography
1631 South Olden Avenue,
Hamilton, NJ 08610.
Phone: (800) 438-0083, Fax: (609) 888-3993
 Email: sales@kahphoto.com

Please Note:
Please do not return any orders to the school.
Do not send returns via certified mail. Postage is not included in refund.
Please allow 3 weeks for return to be processed.
Privacy Policy

      We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

Security Policy

      Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Shipping Policy

      Online orders are shipped via U.S. Postal Service or UPS depending upon the size of the order. Status emails will be e-mailed to you.